Company Profile
Ktcs is a customer service platform company in South Korea and globally. The company provides AICC-based total contact services for outsourcing customer centers of external organizations and companies.
Its portfolio also includes AI scenario authoring services, such as knowledge data analysis and scenario design, and scenario writing and review, and HiQri, a contact center all-in-one solution which provides quick inquiries and AI consultation. It is also involved in the provision of customer consultation services for KT communication products comprising home phones, mobile phones, Internet, and TV
Operation of Cherryful, an experience platform that uses AI technology to help smart matchmaking between influencers and advertisers, as well as engages in brand distribution and licensing activities software development, education consulting, professional customer research, and number information services under 114, as well as e-commerce and related value-added services Offers natural organic cosmetics and skincare products under the brand Rootree. Founded in 2001, ktcs is headquartered in Daejeon, South Korea.