Company Profile
Hyosung ITX provides contact center services and IT solutions in South Korea. The company offers IT solutions and services, such as system integration that includes the integration of tangible and intangible products, such as hardware, software, and networks with consulting, systems design and repair and maintenance for a comprehensive computing solution.
Its portfolio also includes big data services, content delivery network (CDN) services, infrastructure sales, and display solution services, such as the provision of beam projectors and digital cinema projectors to public institutions, schools, businesses, and theaters, content delivery network, and IDC services
Smart factory solutions, that includes research and design, purchase of raw materials, production, distribution, marketing, sales, management, service, etc. It is also involved in the operation of the contact center and provides in-house services, full-outsourcing services, and tailored total services.
Its portfolio also includes ASP services, such as workspace for the operation of the contact center, system infrastructure, and consultation apps, and consulting services, that includes building of the contact center, operation diagnosis service, and solution consulting
XTrmSolution, an integration of AI technologies, which includes text analysis technology, such as speech to text, natural language processing, and business process outsourcing Cloud contact center solutions that include RingCloud, a cloud-based service and call-centered solution that provides expanded messaging service, customer relationship management service, and AI services, such as voice recognition
Display solution products to convention centers, commercial spaces, firms, educational institutions, public agencies, etc. Founded in 1997, HYOSUNGITX is headquartered in Seoul, South Korea.