Company Profile
Capita is an outsourcer that supports clients across the public and private sectors in the United Kingdom, India, South Africa, and the rest of Europe. Its business is organized into two divisions: Capita Public Service and Capita Experience. The company offers central government services, including intelligent automation.
Its portfolio also includes citizen experience, customer communications and digital services, operations, and transformation, learning and development, procurement, and public services procurement framework services local government services, such as building resilient.
Its portfolio also includes digital operations, financial transformation, housing, local education authority software, planning, building control, and regulatory, property asset, and revenue and benefits services. Additionally, it offers customer journey mapping, behavioral science, and data and insight services.
Its portfolio also includes AI solutions, defense training and people development, data transformation and science, and AI services for defense, software solutions and specialist support services for education, learning experience and technologies, and organizational and learning transformation services, and administration and software, consulting services, and data solutions for pensions
Health solutions, such as digitally enabled clinical administrative services, as well as health technology, including data science, automation, and AI. Additionally, it offers customer service, contact center, collections, and data analytics services for telecoms, media, and technology companies. Its portfolio also includes customer service solutions for the utility sector, and financial services, such as retail, pensions, and mortgages solutions. Founded in 1984 and headquartered in London, the United Kingdom, Capita was formerly known as The Capita Group plc before rebranding in January 2012.