Crawford & Company

Crawford & Company provides claims management and outsourcing solutions for insurance carriers, brokers, and corporations. Its services include property and casualty claims adjusting, workers' compensation management, liability and marine insurance claims, and field investigation and evaluation of insurance claims. The company also offers managed repair services and outsourced contractor management for personal and commercial insurance carriers. Additionally, it handles claims for death, dismemberment, business travel, life, disability, critical illness, and credit protection programs. Other services include short- and long-term disability management, family medical leave and ADA claims, legal services, risk management information, and consultative analytics. Loss mitigation services such as medical bill review, medical case management, vocational rehabilitation, and administration of loss funds are also part of its portfolio.

Crawford & Company is listed on the New York Stock Exchange (NYSE) under the ticker symbol CRD-A. The company's financials are reported in US Dollars (USD), as it is headquartered in the United States. Being listed on the NYSE provides liquidity and access to a broad investor base. The use of USD aligns with its primary operations in the US market, though the company also has significant international operations.

Crawford & Company operates in the Financial Services sector, specifically within the Insurance Brokers industry. As an insurance broker, the company acts as an intermediary, providing claims management and outsourcing solutions rather than underwriting policies. Its services are essential for insurance carriers and self-insured entities to handle claims efficiently. The industry focuses on facilitating insurance transactions and managing risk, and Crawford & Company's role is to help clients process and resolve claims, from initial investigation to final settlement, including loss mitigation and rehabilitation services.

Crawford & Company serves clients in the United States, the United Kingdom, Europe, Canada, Australia, Asia, and Latin America. This global footprint allows the company to handle claims for multinational corporations and insurance carriers across diverse regions. The company's operations in the US are particularly strong, given its headquarters there, but it has a significant presence in the UK and Europe as well. Its services are tailored to local regulations and market needs, enabling it to manage claims arising from natural disasters such as fires, hailstorms, and other events worldwide.

Crawford & Company generates revenue by providing claims management and outsourcing services to insurance carriers, brokers, and corporations. It charges fees for adjusting property and casualty claims, managing workers' compensation programs, and offering loss mitigation services like medical bill review and vocational rehabilitation. The company also earns from managed repair services and contractor management for insurers. Additionally, it provides risk management information systems and consultative analytics, helping clients optimize their claims processes. Revenue is derived from both domestic and international clients, with services billed on a per-claim, retainer, or project basis. The company's diverse portfolio allows it to serve various segments of the insurance market, from personal lines to commercial and specialty lines.