Sprinklr, Inc.

Sprinklr, Inc. provides enterprise cloud software products globally. The company operates a Unified Customer Experience Management platform that enables customer-facing teams to collaborate across internal silos, communicate across digital and traditional channels, and leverage AI to deliver customer experiences. Its main products include Sprinklr Service, a suite of AI-based products that unifies customer service across voice, digital, and social channels; Sprinklr Social, which unifies social media publishing, engagement, and analytics; Sprinklr Insights, delivering consumer intelligence and managing customer feedback; and Sprinklr Marketing, which unifies content production and lifecycle management with paid campaigns. The company also offers professional, implementation, managed, training, consultancy, and coaching services.

Sprinklr, Inc. is listed on the New York Stock Exchange (NYSE) under the ticker symbol CXM. The company trades in U.S. dollars (USD), as it is headquartered in the United States and its primary listing is on a U.S. exchange.

Sprinklr operates in the Technology sector, specifically within the Software - Application industry. This means the company develops and sells software applications, particularly focused on customer experience management, to businesses. As a software application provider, Sprinklr's products are designed to help organizations manage customer interactions across multiple channels using artificial intelligence and cloud-based solutions.

Sprinklr, Inc. is headquartered in New York, New York, United States. The company serves a global market, providing its enterprise cloud software products to customers worldwide. Its Unified Customer Experience Management platform is used by businesses across various regions to manage customer service, social media, insights, and marketing activities. The company has a strategic partnership with SocialEdge, Inc. to offer an integrated solution for enterprise marketing, linking creator intelligence, social media management, and paid amplification within a unified ecosystem.

Sprinklr generates revenue primarily through the sale of its cloud-based software products and related services. The company offers a suite of AI-powered products including Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, which are typically sold on a subscription basis. Additionally, Sprinklr provides professional services such as implementation, managed services, training, consultancy, and coaching to help clients deploy and optimize its platform. The company also has a strategic partnership with SocialEdge, Inc. to offer an integrated solution for enterprise marketing, which may contribute to revenue through joint offerings and expanded customer reach.