8x8, Inc.

8x8, Inc. provides cloud-based communication and contact center solutions globally. Its main offerings include 8x8 Work, a unified communications-as-a-service (UCaaS) platform that integrates voice, video, chat, and messaging for collaboration and business continuity. The company also offers 8x8 Contact Center, a cloud-based contact center-as-a-service (CCaaS) solution that enables customer engagement across voice, chat, email, and digital channels. Additionally, 8x8 Engage extends digital engagement tools to non-traditional customer-facing employees such as sales and field service, incorporating AI to enhance customer experiences. The portfolio further includes 8x8 Communications APIs, which allow businesses to embed voice, SMS, and other communication channels directly into their digital experiences. These solutions serve small businesses, mid-market companies, public sector entities, enterprise customers, and government agencies.

8x8, Inc. is listed on the Nasdaq Global Select Market (NasdaqGS) under the ticker symbol EGHT. Its shares are traded in US dollars (USD), reflecting its primary listing in the United States. The company is headquartered in Campbell, California, and operates within the US market as its home region.

8x8 operates in the Technology sector, specifically within the Software - Application industry. This means the company develops and sells software applications, particularly cloud-based communication and contact center solutions. Its products are designed to help businesses manage internal collaboration and external customer interactions through unified communications, contact center services, and programmable APIs. As a software application provider, 8x8 competes in the fast-growing cloud communications market, serving a diverse range of customers from small businesses to large enterprises and government agencies.

8x8, Inc. is headquartered in Campbell, California, United States. The company serves a global customer base, including small businesses, mid-market companies, public sector organizations, enterprise customers, and government agencies. Its solutions are marketed through digital marketing, in-person and virtual events, peer reference programs, localized advertising, and partner co-marketing initiatives. While its primary market is the US, the company's cloud-based offerings enable it to reach customers worldwide, providing communication and contact center services across various regions.

8x8 generates revenue primarily through subscription-based sales of its cloud communication and contact center solutions. Its main products include 8x8 Work (UCaaS), 8x8 Contact Center (CCaaS), and 8x8 Communications APIs (CPaaS). The company also offers 8x8 Engage, which adds AI-driven digital engagement tools for non-traditional customer-facing roles. Revenue is derived from recurring subscriptions, with customers paying for access to its platforms on a monthly or annual basis. Additionally, 8x8 provides solutions tailored for Microsoft Teams users, expanding its addressable market. The company markets its services through digital channels, events, and partner programs, targeting businesses of all sizes and government agencies.