IBEX Limited

IBEX Limited provides end-to-end technology-enabled customer lifecycle experience solutions. Its services are delivered globally, with a focus on the United States. The company's portfolio includes ibex Connect, which offers customer service, technical support, revenue generation, and outsourced back-office services through a CX model integrating voice, email, chat, SMS, social media, and communication apps. It also offers ibex Digital, a customer acquisition solution encompassing digital marketing, e-commerce technology, and platform solutions, as well as ibex CX, a suite to measure, monitor, and manage client customer experiences. IBEX operates customer engagement and acquisition delivery centers serving industries such as banking and financial services, delivery and logistics, health tech and wellness, high tech, retail and e-commerce, streaming and entertainment, travel and hospitality, and utilities.

IBEX Limited is listed on the Nasdaq Global Market (NasdaqGM) under the ticker symbol IBEX. Its shares are traded in US Dollars (USD), reflecting its primary listing in the United States. The company is headquartered in Washington, District of Columbia, and its stock is accessible to investors through the Nasdaq exchange, which is one of the major stock exchanges in the US.

IBEX Limited operates in the Technology sector, specifically within the Information Technology Services industry. This classification reflects the company's focus on providing technology-enabled customer lifecycle solutions, including customer service, technical support, digital marketing, and e-commerce platform services. As an IT services firm, IBEX leverages technology to help clients manage customer interactions and experiences across various channels, positioning it within the broader tech industry that supports business operations and customer engagement.

IBEX Limited is headquartered in Washington, District of Columbia, United States. The company serves clients both in the United States and globally. Its delivery centers and operations are designed to support a wide range of industries, including banking and financial services, delivery and logistics, health tech and wellness, high tech, retail and e-commerce, streaming and entertainment, travel and hospitality, and utilities. This geographic and industry diversity allows IBEX to cater to a broad customer base, leveraging its technology-enabled solutions to enhance customer experiences across different sectors.

IBEX Limited generates revenue by providing end-to-end technology-enabled customer lifecycle experience solutions to businesses. Its revenue streams come from three main portfolios: ibex Connect, which offers outsourced customer service, technical support, and back-office services; ibex Digital, a customer acquisition solution that includes digital marketing and e-commerce platform services; and ibex CX, a suite for measuring and managing customer experiences. The company operates customer engagement and acquisition delivery centers, charging clients for these services. By serving industries such as banking, retail, and technology, IBEX earns fees based on service contracts, often involving recurring revenue from long-term client relationships.