Sprout Social, Inc.

Sprout Social designs, develops, and operates a web-based social media management platform. The company provides cloud software that unifies social messaging, data, and workflows into a single system of record, intelligence, and action. Its AI-powered solutions include publishing and scheduling, social customer care, reporting and analytics, social listening and business intelligence, reputation management, social commerce, influencer marketing, predictive media intelligence, employee advocacy, and automation and workflows. The platform also features a smart inbox, comprehensive case management, social customer relationship management, social monitoring and alerts, customer service tools, and centralized content planning with automated scheduling and approval workflows. Additionally, Sprout Social offers professional services such as consulting and training.

Sprout Social is listed on the Nasdaq Capital Market (NasdaqCM) under the ticker symbol SPT. The company trades in U.S. dollars (USD), as it is based in the United States. The exchange is part of the Nasdaq stock exchange, which is one of the major stock exchanges in the world, and the listing provides liquidity and visibility for the company's shares among investors.

Sprout Social operates in the Technology sector and specifically within the Software - Application industry. This means the company develops and sells software applications, in this case a cloud-based social media management platform. As a software application provider, Sprout Social focuses on creating tools that help businesses manage their social media presence, engage with customers, and analyze performance. The Technology sector encompasses companies that innovate through technology, and the Software - Application industry includes firms that produce software for specific business functions.

Sprout Social serves customers across multiple regions, including the Americas, Europe, the Middle East, Africa, and the Asia Pacific. This global reach indicates that the company's social media management platform is used by businesses and organizations worldwide. The company's presence in diverse markets allows it to cater to a wide range of clients, from small businesses to large enterprises, that need to manage their social media activities across different time zones and cultural contexts.

Sprout Social offers a comprehensive portfolio of products and services. Key products include publishing and scheduling tools, social customer care solutions, reporting and analytics, social listening and business intelligence, reputation management, social commerce, influencer marketing, predictive media intelligence, employee advocacy, and automation and workflows. The platform also includes a smart inbox, case management, social CRM, monitoring and alerts, and customer service tools. For content management, it provides centralized planning, creation, publishing, automated scheduling, content performance reporting, and approval workflows. Additionally, Sprout Social offers professional services such as consulting and training to help clients maximize the value of the platform.