Genpact Limited

Genpact Limited provides business process outsourcing (BPO) and information technology services to clients across multiple industries. The company operates through three main segments: Financial Services, Consumer and Healthcare, and High Tech and Manufacturing. Its Financial Services segment offers services such as customer onboarding, loan operations, payment operations, mortgage servicing, compliance, wealth management, capital market operations, and insurance policy administration. The Consumer and Healthcare segment focuses on demand generation, supply chain management, customer experience, regulatory operations, and healthcare services like claims processing and revenue cycle management. The High Tech and Manufacturing segment provides solutions for trust and safety, advertising sales support, customer care, and supply chain management. Genpact serves clients in India, the rest of Asia, North and Latin America, and Europe.

Genpact Limited is listed on the New York Stock Exchange (NYSE) under the ticker symbol G. Its shares are traded in US Dollars (USD). The company is incorporated in Bermuda, but its primary listing is on a major US exchange, making it accessible to global investors. As a US-listed stock, it follows the reporting and regulatory standards of the US Securities and Exchange Commission (SEC).

Genpact Limited operates in the Technology sector and is classified under the Information Technology Services industry. This means the company provides technology-driven services, including IT outsourcing, business process management, and digital transformation solutions. Unlike hardware or software product companies, Genpact focuses on delivering services that help other businesses improve their operations, reduce costs, and leverage technology for growth. Its industry peers include other IT services and BPO firms that offer similar outsourcing and consulting capabilities.

Genpact Limited is headquartered in Bermuda, but its operations are global. The company provides services in India, the rest of Asia, North and Latin America, and Europe. While its legal domicile is Bermuda, a significant portion of its workforce and delivery centers are located in India, which is a major hub for its BPO and IT services. Genpact serves clients across various regions, leveraging its global presence to offer near-shore and on-shore capabilities. The company's diverse geographic footprint allows it to cater to multinational corporations seeking outsourcing partners with a broad reach.

Genpact generates revenue by providing business process outsourcing (BPO) and information technology services to clients under long-term contracts. Its business is organized into three segments: Financial Services, Consumer and Healthcare, and High Tech and Manufacturing. The Financial Services segment offers a wide range of services including customer onboarding, loan and payment operations, mortgage servicing, compliance, wealth management, and insurance services. The Consumer and Healthcare segment provides demand generation, supply chain management, customer experience, and healthcare-specific services like claims processing and revenue cycle management. The High Tech and Manufacturing segment focuses on trust and safety, advertising sales support, customer care, and supply chain management. By offering end-to-end solutions, Genpact earns fees based on service volumes, outcomes, or fixed-price contracts.