Klaviyo, Inc.

Klaviyo, Inc. provides a cloud-based software-as-a-service platform focused on business-to-consumer (B2C) customer relationship management. Its main product is the Klaviyo B2C CRM, which unifies marketing, service, and analytics into a single system. The company also offers the Klaviyo Data Platform (KDP) for data unification, enrichment, and predictive analysis, along with advanced tools like Marketing Agent, an AI-driven marketing assistant, and Customer Agent, an AI-powered support and selling assistant. Additional products include Klaviyo Social for integrating social interaction data, Marketing Analytics for real-time AI insights, email marketing with customizable templates and automation, mobile messaging via SMS, RCS, WhatsApp, and push notifications, as well as a reviews add-on and integration features.

Klaviyo is listed on the New York Stock Exchange (NYSE) under the ticker symbol KVYO. Its financials are reported in US Dollars (USD), as the company is based in the United States. The exchange and currency reflect its primary listing in the US market, making it accessible to investors trading on US exchanges.

Klaviyo operates in the Technology sector, specifically within the Software - Application industry. This means the company develops and sells application software, in this case a cloud-based platform for marketing, analytics, and customer relationship management. As a software application provider, Klaviyo focuses on delivering tools that help businesses manage customer interactions and data-driven marketing campaigns.

Klaviyo serves customers across multiple regions globally. Its primary market is the United States, but it also operates in the rest of the Americas, the Asia-Pacific region, the United Kingdom, the rest of Europe, the Middle East, and Africa. This broad geographic presence indicates that Klaviyo's platform is used by businesses worldwide, though the company is headquartered in the United States.

Klaviyo's platform includes several key products and features. The core offering is the Klaviyo B2C CRM, which combines marketing, service, and analytics. The Klaviyo Data Platform (KDP) helps unify, enrich, and transform data for advanced reporting and predictive analysis. AI-driven tools include Marketing Agent for autonomous marketing and Customer Agent for support and selling. Klaviyo Social integrates social interaction data into consumer profiles. The platform also provides email marketing with customizable templates, automation, and A/B testing, as well as mobile messaging via SMS, RCS, WhatsApp, and push notifications. Additional features include a reviews add-on, integration capabilities, segmentation, automation, and analytics.