NRC Health

NRC Health provides analytics and insights to measure and improve patient and employee experience for healthcare organizations in the United States. Its portfolio includes market experience solutions, which are subscription-based services for tracking awareness, perception, and consistency of healthcare brands. The company also offers patient experience solutions, a cross-continuum multi-mode digital platform that collects and measures data to improve patient experience, engagement, and loyalty. Additionally, NRC Health provides employee experience solutions that combine healthcare with technology, including engagement, pulse, lifecycle, culture of safety, and magnet RN satisfaction tools. The company also offers consumer experience solutions such as online reputation management, community insights, and cross-journey listening through its nGage platform. Furthermore, NRC Health features Huey, an AI engine built for Human Understanding that serves as a healthcare experience management companion.

NRC Health is listed on the NasdaqGS exchange under the ticker symbol NRC. The company trades in United States Dollars (USD). As a US-based company, its stock is traded on a major American exchange, providing liquidity and visibility to investors. The NasdaqGS is a global select market tier of the Nasdaq stock exchange, which typically includes companies that meet higher financial and liquidity standards. Investors can buy and sell shares of NRC Health in USD, and the company's financial reports are denominated in the same currency.

NRC Health operates in the Healthcare sector, specifically within the Health Information Services industry. This industry focuses on providing technology-driven solutions that collect, analyze, and manage health data to improve outcomes and experiences. As a health information services company, NRC Health helps healthcare organizations leverage data to enhance patient and employee experiences, track brand perception, and manage reputation. The company's offerings include analytics platforms, AI-powered tools like Huey, and subscription-based services that support healthcare providers in understanding and meeting the needs of their communities. This positions NRC Health at the intersection of healthcare and technology, serving a critical role in the modern healthcare ecosystem.

NRC Health is based in the United States and primarily serves the US healthcare market. The company was founded in 1981 and was formerly known as National Research Corporation before changing its name to NRC Health in April 2026. Its headquarters are located in the United States, and its operations are focused on providing analytics and insights to healthcare organizations across the country. NRC Health's solutions are designed to measure and improve patient and employee experience, brand awareness, and community perception within the US healthcare system. The company does not have a significant international presence based on available data, and its services are tailored to the regulatory and market dynamics of the United States.

NRC Health generates revenue primarily through subscription-based services and solutions offered to healthcare organizations. Its market experience solutions are subscription-based, providing ongoing tracking of awareness, perception, and consistency of healthcare brands. The company also offers patient experience solutions, employee experience solutions, and consumer experience solutions, which are likely sold as recurring service contracts. Additionally, NRC Health provides governance solutions through national conferences, publications, advisory services, and an online portal for not-for-profit health system boards, executives, and physician leadership. These services cover areas such as patient experience, service recovery, care transitions, employee engagement, reputation management, rounding, and brand loyalty. The company also leverages its AI engine, Huey, as a healthcare experience management companion, which may be integrated into its broader platform offerings.