Transcat provides calibration and laboratory instrument services globally. Its operations are structured into two segments: Service and Distribution. The Service segment offers calibration, repair, inspection, analytical qualification, preventative maintenance, consulting, and related services.
This segment also provides CalTrak, a proprietary document and asset management system that is used to manage the workflow of its calibration service centers and customers' assets
Compliance, Control, and Cost, an online customer portal that provides its customers with web-based asset management capability a safe and secure off-site archive of calibration and service records.
The Distribution segment sells and rents test, measurement, and control instruments for customers' test and measurement instrumentation needs value-added services, such as calibration/certification of equipment purchase, equipment rental, used equipment for sale, and equipment kitting.
This segment markets and sells its products through website, digital and print advertising, proactive outbound sales, and an inbound call center. The company provides services and products to highly regulated industries, principally life science, which includes companies in the pharmaceutical, biotechnology, medical device, and FDA-regulated industries
Additional industries, including aerospace and defense, industrial manufacturing, energy and utilities, oil and gas, chemical manufacturing, and industries that require accuracy in processes and confirmation of the capabilities of their equipment. Incorporated in 1964, Transcat is headquartered in Rochester, New York.